Universities and K-12 school districts in 29 US States and 10 countries around the world flock to "Free the Penguins" initiative to maximize desktop budget during tough economic times. Initiative extended to December 31st. Up to 30 free SUSE Linux Enterprise Desktop and Desktop Multiplier licenses available for first 30 customers.

So, what's a CIO or IT manager to do when he or she is faced with a global financial crisis? What's the best strategy to pursue? Do you ignore the economic downturn and forge ahead with your planned technology upgrade and implementation projects? Do you move forward with that proposed Vista desktop upgrade?

Omni recommends:

- Deploying technology that is strategic.
- Focusing on what's critical.
- Leveraging current investments to create competitive advantage.
- Decreasing costs.
- Doing more with less.

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Tough economic times require customers to be financially prudent and fiscally responsible. "Rip and replace" is not an option. Novell® GroupWise® customers can now leverage their existing investment and Riva CRM Integration from Omni to deliver transparent integration for leading open source CRMs, such as SugarCRM™, info@hand™ and Bluefin™.

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Omni announced the addition of SageCRM to the growing list of CRMs supported by its Riva CRM Integration platform for Novell GroupWise. More than a Windows client plug-in, Riva CRM Integration delivers transparent, server-side, bi-directional synchronisation of appointments, phone calls, tasks and address books between SageCRM (on-demand and on-premise) and GroupWise.

Historically, Novell GroupWise has not integrated well with CRM and third-party applications. But, that's history! With Riva from Omni, GroupWise now delivers the leading CRM integration email client in the industry.

Background
This article is an adaptation of a reply to a Novell GroupWise List email thread regarding how many CRMs deliver free integration plug-ins for Outlook. Aldo Zanoni is the CEO and Managing Director of Omni Technology Solutions Inc., the developer of Riva CRM Integration for GroupWise. He proposes that the limited functionality of these free Outlook plug-ins is not what customers are looking for or require in the long term.

So, what is your opinion? Do you agree or disagree? Is free good enough?

"Riva turns GroupWise into a unified email and CRM client," said Jacques Sauvé, president of Adaris Technologies. "Our sales staff and project managers can now work in GroupWise and access their CRM data — running on their PC, Mac, Linux desktop, WebAccess client and BlackBerry.""