By Taylor Cochrane

Redline is a reporting and monitoring solution for Novell GroupWise® that provides a Dashboard for quick access to the most critical areas of GroupWise, a real time monitoring solution that notifies you via email or pager and a System viewer that allows you to see all of the details of your GroupWise components in a single view. Redline produces reports for compliance, system analysis, capacity planning and security auditing.

Challenges Faced By GroupWise Administrators
At GWAVA, we strive to develop reliable and intuitive solutions for the challenges that today's GroupWise administrators face. We don't just look at adding another piece of software for the line, rather, we focus on what real-life challenges GroupWise administrators face and how we at GWAVA can help to solve their pain.

Redline was developed with this goal in mind. We worked with GroupWise experts from around the world to learn what they needed to make life easier. Below is a description of these challenges and how Redline addresses their needs.

Managing Disk Space Hogs
How do you currently identify and manage disk space hogs? If we could generate a report that identified the users with the largest attachments, largest mailboxes and greatest percentage of their total mailbox quota, would that be something you could use?

Meeting Compliance Requirements
How do you currently keep track of your company's regulatory compliance requirements (HIPAA, GLBA, SARBANES OXLEY) with regard to GroupWise? We discovered that what administrators wanted was predefined, out-of-the-box reports that helped to address these critical needs.

How To Identify Problems With Backed Up Message Queues
We asked: How do you currently find out when message delivery is slowed or stopped in GroupWise? What steps do you take in uncovering messages stuck in queues? If we could alert you of problems via Blackberry® or pager, would that help? What about a web-based UI that would allow you to drill down into ALL of your message queues no matter what server you are having troubles with?

Getting The Best Value Out Of GroupWise
What additional features of GroupWise does your organization use? Would you like to know which features of GroupWise are being used in your organization so that you can plan additional training or possibly reduce your licensing costs? For example, would reports that identify usage of features like WebAccess help identify areas where training would be need or licensing fees could be reduced?

Managing Your Mobility Solutions
How do you currently monitor your mobility solutions? If you could monitor the health and performance of your BES, NotifyLink or Toffa SyncWise servers, would that be useful to you? What if you knew about a problem with your remote users not getting their email pushed to their handheld devices before they did?

Managing And Monitoring Your GWAVA Solutions
What about having more reports available to you for your GWAVA solutions? Redline now provides complete coverage of your GWAVA, Reveal, Reload and Guinevere installations. If you could add GWAVA-related status data to your GroupWise at a Glance Dashboard, would that be valuable to you?

The Redline Solution

Managing Disk Space Hogs -- The Solution
Redline leverages the power of GroupWise® by providing out of the box reports that allow administrators to easily and immediately identify which users are reaching disk space quotas and take action.

Meeting Compliance Requirements -- The Solution

Redline can help you to meet these requirements whatever they may be. If your GroupWise configuration is changed in such a way that your organization is no longer functioning within the required settings, Redline will immediately alert you of this change. Redline also comes with many predefined reports that will allow you to prove that you remain compliant.

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How To Identify Problems With Backed Up Message Queues -- The Solution
By running the Redline Data Collection Agent locally on your GroupWise servers, we can expose backed-up messages queues in no time at all. The very powerful "System View" allows administrators to quickly and effortlessly browse all of their GroupWise servers and corresponding message queues through one interface.

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Getting The Best Value Out Of GroupWise® -- The Solution
Continuing the example of WebAccess, once again, Redline comes with several predefined reports that allow you to make such an analysis. Another great thing about the reporting engine is that it is template based and gives you the ability to either modify an existing report or create your own custom report.

The WebAccess report shown below is just a small indication of the power of Redline's reporting capability. This example details which features of WebAccess my end users are actually taking advantage of. You already own GroupWise, so why not get the most out of it?

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Note: There are several reports designed for WebAccess. This is just a small sample of what data is returned in the actual WebAccess user report. It will give you a good indication whether or not your users are taking advantage of this excellent component of GroupWise.

Managing Your Mobility Solutions -- The Solution
Not only does Redline monitor your entire GroupWise infrastructure as well as your GWAVA solutions for GroupWise but it also monitors and manages your mobility solutions including: Toffa SyncWise, BlackBerry Enterprise Server and NotifyLink Enterprise server.

With built-in alerts and notifications as well as user and usage reports out of the box, Redline gives you instant access to the health of your mobility solutions. Administrators will know within minutes if any problems arise, so they can be proactive in keeping these systems up instead of waiting for something to go wrong. Below is an example of a NotifyLink user report (keep in mind, this document does not cover all the data returned by these reports).

Managing And Monitoring Your GWAVA Solutions -- The Solution
Once again, Redline provides integration with most GWAVA solutions for GroupWise. Currently Redline allows you to monitor and report on GWAVA, Guinevere, Reveal (auditing) and Reload. Redline also ships with an SDK available for you to make your own integrations based upon your needs.

Redline is a complete solution for monitoring and reporting on the health and stability of your GroupWise system as well as GWAVA solutions and offers 3rd-party integrations that you can set up with ease. Redline can monitor your GroupWise system whether it's running on Linux, NetWare or Windows. If you'd like to see more of Redline's powerful features, then we'd love to hear from you.

To learn more about Redline, visit the Redline Product Page.